Questions to Ask a Home Care Agency
Make sure the home health care agency you are considering has proper credentials.
Questions to ask:
- Is the agency licensed by the state to provide the services you need?
- Is the agency bonded?
- Is the agency certified to accept payment from your health insurance provider?
- What are the normal hours of operation and what happens if you need care after normal hours?
- Ask your friends and neighbors if they are familiar with the agency.